Postage & Packing Rates / Delivery Details
We aim to deliver most of your items within 2-6 days. Please allow extra time over week-ends and bank holidays.
Postage & Packing Rates .
We use MyHermes Courier Service for the below rates.
Up to 6 items £3.95p*
Over 6 items please phone for advice. 01262 606448
(*Subject to change)
The Post Office or other Courier companies may charge higher.
Whilst we make every effort to deliver all your items within this timescale from the date of your order, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control.
We shall contact you to let you know if we are having any problems getting an item to you within that time. Sometimes a signature is required at delivery. By placing an order you are authorising us to accept a signature from another person on your behalf if you need to sign for an item and you are not present at the time of delivery. For some items that do not require a signature at delivery you may be able to give instructions explaining if and where you would like the item to be left if no one is present at the time of delivery, such as with a neighbour.
We also use third party delivery companies which may, at their discretion, leave an item in a safe place if no one is present at the time of delivery. In these circumstances the delivery company will put a card through your letter box explaining where it has left the item. Ownership of an item will not pass to you until the order has been delivered. (either directly,or by leaving it in a safe place or with a neighbour).
When an item is delivered, risk of damage to or loss of the item passes to you. For items sent via Royal Mail, we regret that we are unable to offer a replacement/credit for items lost in transit until after 15 working days.