When ordering items via website or telephone, you will be charged for an item at the time you place your order. After this time, you cannot amend your order. Also for security reasons we cannot change a delivery address once an order has been placed. Please note that all orders will be sent to the billing address of the card used for any order placed. You must inform us at the time of order, if your order can be sent to an alternative delivery address of your choice. Note: The billing Address will be checked by the card issuer.
Internet Orders. Your order is placed when you press the confirm button in the checkout once you have entered your delivery and payment details.
Telephone Orders. Please have all card details to hand to complete the order. You will be asked for Full Name, Address and Post Code. Also your full telephone number. (Required in case of unavailable stock)
We accept payment by most major credit and debit cards through our secure server Worldpay. Payment can also be made via a PayPal account by using our on-line shopping cart. When paying by Credit/Debit Card - your statement will show as a payment made to Hartleys, this will not give any contact details. Payment may be made on-line by credit/debit card using our encrypted secure server, or you can place your order by telephone on 01262 606448